Shipping & Delivery Policy

Domestic Shipping Policy Shipment processing time

 All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Within 15kms Denpasar area will be deliver using GoJek
Other state than Bali all shipment will be using JNE, please contact us for further inquiries.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Tunas Sekar Bali is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.